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You can now use compatible Echo devices (Echo, Echo Dot, Echo Look, Echo Show and Amazon Tap) to control your Fire TV and Fire TV Sticks. Get help with Windows upgrade and installation errors Alexa commands for Fire TV and Fire TV Stick. Surface battery won't charge or Surface won't run on battery Amazon is pushing its advantage, last week introducing the latest model, the Echo Show, which. You can now donate Skype Credit to help charities stay in touch and we will match your donation up to a total of 200,000. Submit a service request to Microsoft: Go to Device Service and Repair, register, and then select your Surface to start a service order. The front runner is the Amazon Echo, which is expected to command 70 of the U.S. We are now introducing a new way to continue our support for Ukraine by establishing strong relationships with local charities and allowing Skype users to donate Skype Credit directly to them.
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If the Surface Diagnostic Toolkit didn’t fix the problem, you can also:įind help on the Microsoft Support site: Visit Surface help and learning to find solutions.Ĭontact customer support: If you want to talk to someone about how to fix your problem, contact us. However, it could take an hour or longer, depending on your internet connection speed, whether updates need to be installed on your device, and the repairs the tool needs to do. The diagnosis and repair time usually averages 15 minutes or less. If it's not already installed, you can download it from Microsoft Store.įollow the on-screen instructions in the Surface Diagnostic Toolkit. When you download and open the app, you should be able to see your Amazon Echo Show by tapping the menu button in the top-left corner, selecting settings, and clicking on the device. Select Start, search for Surface Diagnostic Toolkit, then select it in the list of results. You can skip the tests that don't apply to your issue. Tests include: The toolkit checks for updates and checks different parts of your Surface.